by Meryl Enerson | Jul 5, 2013 | Tools & Resources, Usability
User centered design (or UCD) is an approach to software or systems design that puts the user at the center of the process. It focuses on designing for user needs, and relies on user feedback to fine-tune the process. It is a highly effective way of ensuring that a...
by Meryl Enerson | May 31, 2013 | Interface Design, Tools & Resources, Usability
I recently conduced a user workshop for a client on their premises with about a dozen users. It was such a terrific way to get feedback on initial concepts we have on the redesign of a Web-based application. Everybody seemed to get something out of it: the design and...
by Meryl Enerson | Jan 26, 2011 | Tools & Resources, Usability
The User Experience Monitor is now part of the “pond” known as the UX Pond. This interesting new site has a targeted (they call it “acute”) sesarch feature that lets you find listings of usability-related blogs, discussions, articles, events,...
by Meryl Enerson | Jul 15, 2010 | Usability
We fight a lot of usability battles in our line of work, and one always seems to be making the Web more accessible. Why is it so hard to get closed captioning on the Web? This article from the New York Times details an issue that has been bothering me – making...
by Meryl Enerson | Mar 15, 2010 | Usability
The World Wide Web Consortium (W3C) has an excellent online article on the subject of:Developing a Business Case for Web Usability It covers the various factors in developing a business case for Web accessibility. You'd think this wouldn't be necessary in...
by Meryl Enerson | Mar 10, 2010 | Social Media, Usability
One of the best-kept secrets of the past year is that many social networks are not quite as usable as they would have us believe. I was glad to see this research study by the Software Usability Research Laboratory (SURL) at Wichita State University, then, on the...