Clients and Projects
Our client work has included projects for the following organizations:

Allstate Insurance
Website evaluations; Information architecture (for
Allstate.com)
American Express Website evaluations; Information architecture (for
AmericanExpress.com)
AT&T User experience design of automated customer information systems (multiple products)
Catalyst Inc. Website evaluations, information architecture, and development support services (various clients)
Citibank, N.A. User experience design of remote banking, brokerage, customer service, and sales applications
Digitas Inc User-centered Website Design; Information architecture; Website evaluations (various clients)
Education Development Center Usability consulting - online learning product
Fidelity Investments/ FMR Corp. Information architecture redesign of a leading Web-based application (
See Case Study)
GlobalSpec User research; Redesign of a vertical search engine (
See Case Study)
Holt's Cigar Company Content and UI redesign services of an eCommerce site
Iobyte Solutions Collaborative work as UI Director (various clients)
Into Networks User-centered redesign of "PlayNow" - a software-on-demand, broadband application
Jupiter Research User interface design of the public and subscription Websites
Lista International Website evaluation; Information architecture
MARKEM Corporation Website evaluation of
Markem.com
Mondera.com User interface consulting of
Mondera.com, a luxury eCommerce site
Morgan Stanley Design of a knowledge management intranet
New York Botanical Garden Design and development of the Website for the
International Plant Science Center
Pitney Bowes Usability consulting for a new Web-based application
Sequoia Insurance Company Website evaluation and user interface consulting for subsidiary
Networked Insurance Agents
SharedBook Inc Usability research and consulting for several
community and photo sharing sites
Software Magazine User-centered redesign of
SoftwareMag.com; Usability Consulting
Spaulding Rehabilitation Hospital Network Design and development of the public Website (
See Case Study)
United Airlines Usability consulting; Cross-platform user experience evaluation; Design prototyping for electronic ticketing systems
United Parcel Service User-centered design and development; User experience evaluations (multiple products)