Setting Priorities for a Web Redesign Finding the convergence of user needs and your organization's goals is critical to setting priorities for a Web redesign. Upgrading Your Site's Search Search is one of the most desirable features a large-scale or eCommerce Website can have, yet is frequently a source of frustration. Brand vs Usability Does usability “kill” creative online branding on the Web, and does online branding inhibit good usability? The Seven Deadly Sins of Self-Service Applications The Seven Deadly Sins are leading causes of user confusion, frustration, and uncompleted transactions with consumer self-service applications. Improving Your Site's Registration Process Techniques for ensuring your site visitors complete onsite registration.
Meryl writes a column for Software Magazine and SoftwareMag.com: Right-sizing a Redesign Effort (February 2008) Not every redesign needs to be a major overhaul; but it's important to balance your overall budget with an appropriate percentage of user-centered design. Outsourcing the User Experience (July 2007) Most user experience work is undertaken with the goal of transforming your site or software product. Testing Multiple Models (December 2006) Testing multiple design approaches provides a neutral basis for making changes to a Website or application. Classic Mistakes in Web Software Design (September 2006) Six classic design mistakes — all avoidable — are common in today’s web-based applications. Making Search Work (January 2006) Improving on-site search is a win-win for users as well as organizations. Expanding the Audience (August 2005) Universal access features can greatly increase the reach of your software product or Web-based application Getting User Feedback:Better, Quicker, AND Cheaper? (October 2004) New tools for collecting user feedback are making usability engineering more affordable and accessible than ever. Incremental Changes for Maximum Impact: Redesigning Large-Scale Websites (February 2004) Don’t put off the redesign of your Website or Web-based application. Instead, slice it off—in manageable layers.
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Check out Our New Blog
Enervision co-hosts Meryl Enerson and Linda Schleider help the digitally disenfranchised in their new blog: